Shipping

• Shipping Method : Selected by customer (Worldwide, 3 - 9 days)
• Shipping Cost : International Shipping Fee
•  Jaoon Worldwide Shipping Information
  
  1. Economy shipping (Small Air Packet) : 15-35 business days (Partial Tracking Available)
     Only available under 2kg and if it's 2kg~4kg, we devide them into two separate boxes and ship them separately.
     Although you choose this option, when your order is over 4kg, it will automatically calculated to EMS shipping fee and send via Expedited shipping.
  2. Expedited shipping (FedEx/EMS)  : 3-9 business days (Full Tracking Available)
     EMS : Asia(Taiwan, China, Hongkong, Japan etc) Canada, Russian Federation, Brazil
     FedEx : USA, Most of European Countries
     FedEx shipping rates are higher than those of EMS, however, we will cover the difference if we ship via FedEx

 * Shipping fee will be calculated by destinations and weights of products.
 * Air Small packet delivery may take longer for some parts of Europe, South America, Russia, Israel, Saudi Arabia and Africa.
 * Usually 1~2 business days for handling and preparing. If your order is delayed for over 5 business days, We will send your parcel through EMS/FedEx free of charge.
 * You can check your shipping status in the 'order info' menu. Tracking information may be available 1~2 business days after shipment is sent from South Korea.
 * We will mark all our shipments as a gift/sample and Low value for low taxes.
    Though Most of the packages will not be charged for customs border taxes. However, custom tax is the buyer's responsibility.
 * If the delivery is returned because of the customer's absence, he should pay for the return fee.    

 

Returns & Exchanges

 

 

We guarantee your satisfaction. If you’re not happy with your purchase, you can simply return the item and get a refund.
Items need to be returned within 14 days since you receive the parcel and should be in original condition.
We will issue a refund excluding the shipping fee. But if the mistake is ours, we will be glad to give a full refund. All delivery fees related to refunds/exchanges should be paid by the buyer.

​RETURN ADDRESS
NAME : Jaoon
Address : 106-1506,1399, Yeon-dong, Jeju-si, Jeju-do, Korea
Phone : +82-10-5555-2741,  Post code : 63138, E-mail: prolc1@empas.com
Please mark shipments as a GIFT and Low value (less than $50) for low taxes
Every member who wants to return items should return it by EMS or any air shipping method that provides tracking service ((If your return package get lost, we would not responsible for it).
When you are returning the package, Please leave a memo for us with the reason for exchanges/refunds and your ID or the order number.

- Color might be different depending on the monitor's specification